# RigorLoop Trust & Safety RigorLoop manually verifies experts, protects private research materials, preserves marketplace records, and reviews payment disputes through a defined Platform Dispute Review process. ## Expert verification Every expert application is reviewed by an authorized RigorLoop team member. RigorLoop does not automatically approve experts. We may review professional history, credentials, publications, affiliations, identity information, and other submitted evidence, and may request additional information. Verification may be denied, suspended, or revoked. ## Private research and retention - Drafts and cancelled work are retained for at least 90 days. - Funded assignment records and dispute evidence are retained for at least 180 days after completion, cancellation, or the final Platform Dispute Review, whichever is later. - Accepted expert deliverables are retained indefinitely in RigorLoop's private research archive, subject to applicable law. - Verification evidence is retained while the expert account is active and afterward when reasonably necessary for fraud prevention, appeals, safety, or legal obligations. RigorLoop does not sell or license private research materials as a standalone dataset, publish them, or use them to train models. Posters and experts give RigorLoop limited permission to store, back up, secure, and inspect private materials when needed to operate the marketplace and review a dispute. Ownership of the underlying work does not transfer to RigorLoop. ## Platform Dispute Review A complaint freezes payout. Both parties may provide a written explanation and supporting evidence. An authorized RigorLoop team member reviews the agreed scope, messages, submitted materials, revisions, call records, and complaints, then decides whether marketplace funds are released, refunded, or otherwise handled under the marketplace rules. The decision governs the RigorLoop transaction; it does not decide every legal, authorship, ownership, or intellectual-property claim outside the platform. ## Public expert profiles By publishing an expert profile, an expert authorizes RigorLoop to display and promote its public portions, including their name, photograph, biography, specialties, credentials, and profile link, in RigorLoop marketing and marketplace announcements. Private verification evidence is never used for promotion. Canonical HTML: Support: